Important Information

/Important Information
Important Information
Before purchasing or installing winter traction products, please read the following information:

Before selecting any traction product, refer to the vehicle manufacturer’s recommendation in your vehicle owner’s manual.

Be sure to pre-fit the chains to your tire and ensure that you have enough clearance for the chains to operate properly.

If you have alloy wheels or wheels that protrude beyond the tire sidewall, Peerless Industrial Group, Inc. cautions against using traction products that require a rubber tightener.

Frequently Asked Questions

Traction devices should be installed on the drive tires. On front-wheel drive vehicles this would be the front tires and on rear wheel drive vehicles this would be the rear tires. To retain as much of the normal handling characteristics of your vehicle as possible, we recommend installing traction devices on all tires. If you have a four wheel drive or all wheel drive vehicle refer to your owner’s manual for placement recommendation.

Vehicle manufacturers often make this statement if they don’t leave enough room around the tire for conventional chains to operate without coming in contact with some part of the vehicle. For more information on clearance issues please click here.

YES! Many people think that ABS systems are an alternative to traction devices. ABS is a great advantage in helping drivers maintain vehicle control, but it’s only purpose is to manage the vehicle’s available traction more efficiently than a conventional braking system. “Z” products with diagonal pattern crossmembers, provide constant traction making them more compatible with traction control and ABS.

YES! Although four-wheel drive vehicles have a greater ability to GO than vehicles with a conventional drive system, they do not have any greater ability to STOP on slippery roads.

Our products that use a “designed-in” rubber tightener allow chains to be installed without moving or getting underneath the vehicle as there is no need to stop and retighten. These products include Super ZSuper Z6Super Z8Super ZLT and Super ZHD.

Cable products with diagonal cross member patterns and alloy traction coils. These products include Z Chain, Super ZSuper Z6Super Z8Super ZLT and Super ZHD.

Products with diagonal or diamond shaped cross member pattern. These products include Z Chain, Super ZSuper Z6Super Z8Super ZLT, Super ZHD, Auto-TracWhitestar Alloy, and Diamond Blue.

All winter traction products are warranted free from defect in workmanship and material for one year from the date of delivery to user.  Defective products may be returned to the manufacturer, freight prepaid, within 10 days of discovery of alleged defect.  Inspection will be made to determine cause of failure.  Chain determined to be defective will be repaired or replaced.  Buyer shall not be entitle to recover any incidental or consequential damages.  No compensation will be made for any labor claim, delays or damages incurred by using this product.  Although this warranty gives you specific rights, you may have other legal rights which differ from state to state.  For more information contact us at:

Customer Service Dept.
P.O. Box 949
Clackamas, OR 97015-0949  USA

SPEEDS OVER 30MPH/50KMH (UNLESS OTHERWISE NOTED), IMPROPER FIT OR IMPROPER INSTALLATION VOID THIS WARRANTY

CAUTION: All winter traction product crossmembers will wear out with extended use.  Products can also break due to misfit, misapplication or misuse.  If this should occur, stop immediately and repair or replace product.  If these cautions are ignored, Peerless Industrial Group, Inc. and its distributors are not responsible for injury or vehicle damage.  Manufacturer will not warranty alloy wheels or wheel covers damaged by chains or chain tighteners.